Shipping & returns

Everything is printed to order — nothing is kept in stock. Each product shows its lead time in days. If you order several items, your order ships (or is ready for pickup) once the item with the longest lead time is done.

• Shipping options and prices are shown at checkout, calculated live for your address.
• You'll receive a tracking number by email the moment the label is created, plus a link to your order status page.
• Prefer to collect? Free local pickup is available.

Sales tax is calculated automatically at checkout where applicable.

Because every item is made specifically for you, we can't accept returns or exchanges for change of mind, wrong colour choice, or wrong size choice. Please double-check your selections before paying.

If your print arrives damaged or defective, email us at support@my3d.shop within 7 days of delivery with photos and your order number. We'll reprint and reship it at no cost, or refund you — your choice.

Orders can be cancelled for a full refund until printing starts. Once printing has begun the order is considered made and can no longer be cancelled. Contact us as soon as possible if you need to change something.